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HVAC Filter Replacement Program

For years one of our (and your) biggest headaches has been a/c repairs. This past summer was one of the worst! No one is happy when the a/c breaks down. The tenants are upset, the owner has an unexpected expense, and management is scrambling to get vendors out to a hot house as soon as possible and keep prices low for the owners.

Sometimes the units break down simply due to age. We also know that some simple maintenance can really help keep an air conditioner running efficiently and significantly extend the life of an a/c unit.

We always include in our leases a provision that tenants are responsible for the replacement of the a/c filters. The reality is that it very hard to enforce. We always check filters on our preventative maintenance inspections. When we find a dirty filter, we show it to the tenant and explain why it is so important to change the filters regularly.

We address the filters in the lease, send out reminders to change them, and inspect the filters, but it still doesn’t seem to work. I believe a/c filters are one of those “out of sight, out of mind” type items, and as much as most tenants really want to be good tenants, they forget.

We found a solution!

Starting with each lease renewal or new tenant, we will directly mail each tenant all the appropriate a/c filters for their rental unit. The filter delivery will include instructions on how to change, the filter(s) as well as an expiration date(s) printed on the filters to put us in a position to hold them accountable upon inspections! ☺The filters will be shipped out every 3 months directly to the tenants. We’ve removed the “forgetting” and the hassle of buying filters.

Our unique solution averages a 450% increase in tenant filter-replacement compliance and up to a 30% annual reduction in HVAC related issues.

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